If your business involves selling products or services (one-time fees, subscriptions, etc.), include a refund policy. If you don’t currently offer refunds, you can have a policy stating “No refunds provided except as required by law.”

Refund & Return Policy

Last updated: [Date]

• All sales are final unless otherwise stated.
• If you believe you are entitled to a refund (for example, we failed to deliver a service you purchased), contact us within [number] days at [email address] with your order details and reason.
• We will investigate and, at our sole discretion, may issue a refund or partial refund.
• Refunds will be made using the original payment method.
• We reserve the right to refuse refunds if misuse, fraud or violations of our terms are found.